You are here


With DHL Parcel you can easily send your customs-dutiable shipments to countries outside the European Union and to a number of special territories within Europe. In that case your shipment will be checked by customs in the destination country. To monitor the import and export of goods, and to determine the VAT and duties, you are required to attach customs paperwork to your shipment.

Customs paperwork
If you are sending a commercial shipment with a commercial value, your shipment should be accompanied by a commercial invoice. If you are sending a non-commercial shipment for a non-business purpose a proforma invoice is often sufficient, depending on the destination. To avoid delayed or not imported shipments and to deduct VAT, make sure that the invoice meets the legal requirements.
Provide your invoices with the legal requirements, print the documents and bundle them (invoices, copy label, T-document, certificates, export documents, etc.).

  1. Place the original paperwork in a adhesive envelope on the shipment.
  2. Make a copy of the documents and send it to [email protected].

Are your invoices not aligned with the legal requirements? Use the DHL Invoice Generator:


EORI number
The EORI number is a unique identification number that companies are required to use when exchange data with Customs in all EU Member States. Find more information on subjects including how to apply for a EORI number and how to obtain the EORI number of others on the website of the Federal Public Service Finance